Privacy Policy

Privacy Policy for Valentino's Flowers Website

Effective Date: 31/1/24

1. Introduction

Welcome to Valentino's Flowers Website (the "Website"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our Website, you agree to the terms outlined in this policy.

2. Information We Collect

a. Personal Information: When you place an order, we may collect your name, email address, phone number, delivery address, and payment information.

b. Automatically Collected Information: We may gather information about your device, browser, IP address, and other technical details when you access our Website.

c. Cookies: We use cookies to enhance your experience on our Website. Cookies are small text files stored on your device that help us improve the functionality and performance of our site.

3. How We Use Your Information

a. Order Processing: We use your personal information to process and fulfil your orders, including delivery and payment processing.

b. Communication: We may use your contact information to communicate with you about your orders, promotions, newsletters, and updates.

c. Analytics: We analyse user behaviour and preferences to improve our Website, products, and services.

4. Information Sharing

a. Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as payment processing, order fulfilment, and analytics.

b. Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Your Choices

a. Opt-Out:* You can opt out of receiving promotional emails by following the instructions provided in the emails or by contacting us directly.

b. Cookies: * You can manage your cookie preferences through your browser settings.

6. Security

We employ industry-standard security measures to protect your personal information. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

7. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our Website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [your contact information].

Thank you for choosing Valentino's Flowers Website!